Terms & Conditions

This site is owned and operated by Aspect Furniture (referred to as Aspect,""we" or "us" "our"). Our Head Office is at 107 Seven sister road,London,N77PX.

By using or accessing this website and/or placing any order(s), you agree to be legally bound by these Terms and Conditions. All other terms and conditions, including those that may be proposed in any order submitted by you, are expressly excluded and shall have no effect.

Receipt by Aspect Furniture of an order via our website does not constitute legal acceptance of an order. Your order will be deemed to have been accepted by us only once you have received written confirmation of our acceptance. We reserve the right to refuse your order for any reason we see fit. These terms relate to sales over the Internet only.

1. VAT

All of our quoted prices are inclusive of VAT at the prevailing rate, however adjustments will have to be made to comply with any change in rates or other legally imposed changes in respect of VAT.

2. Payment

Full payment will be required at time of order. Unfortunately Aspect Furniture no longer accepts credit cards registered outside of the UK.

3. Delivery

The delivery charge is as specified at the time of placing the order for delivery within the UK Mainland and Northern Ireland on all items .Charges for deliveries outside the UK Mainland and Northern Ireland are available on request. We only deliver to the first floor of a house/apartment, except when arranged separately at time of order which may incur an additional charge.Please note delivery may not be possible in more remote areas of mainland UK. If you believe your delivery address is outside of the UK Mainland and Northern Ireland then please contact us before you attempt to place an order.

4. Delivery datesy

All delivery dates quoted at the time of your order are estimates. Whilst we make every effort to ensure that we meet our estimated delivery dates, it is possible that circumstances beyond our control may cause delivery dates to be changed.

5. Colours and finishes

Photographs displayed on our website are representative of the finished product. Whilst every effort will be made to match all colours and finishes,goods are supplied on the understanding that there may be slight dye, shade and grain variations, particularly with natural products such as wood. Leather products are made from quality hides and may not be uniform in colour or texture and will show natural marks and scars. Where stated, some images have been digitally created to illustrate the colour options available for this range. These colours will be affected by your monitor and by your printer and therefore may not be 100% accurate to the finished product.

6. Size and description of product

All sizes quoted are approximate. Size and product descriptions are given in good faith from our suppliers' information. Products are manufactured to perform within the appropriate industry measurement tolerances.

7. Variation in product specification

Due to the shortage of certain new raw materials, changes in legislation or safety requirements some products supplied by the Company may have minor technical alterations and could differ slightly in actual construction from the goods shown in sample or pattern form. The Company state any changes that are made will result in a performance of an equally high or improved standard.The quality coding will remain the same and the quality guarantee will continue to apply.

8. General care

The product(s) supplied are to be used for the purpose and in the manner for which they were designed. Most manufacturers include care and maintenance advice with their products, which should be read and followed. No responsibility will be accepted for damaged caused by cleaning if the care and maintenance instructions have not been followed.

9. Amending or cancelling your order WITHIN 2 days of placing your order (online only)

We promise to give you a full refund if you change your mind for any reason before dispatching orders. Any damaged goods must be reported within 7 days of receipt for the query to be valid.

10. Cancellations by Aspect Furniture

We reserve the right not to accept an order if:

  • We do not have the stock to fulfill the order

  • If we are unable to deliver the product to your area

  • If an item was incorrectly priced or described on the web site

  • If your payment was not authorized

  • If you have not complied with our terms and conditions of sale

  • If an order is cancelled by Aspect, any payments made to us will be refunded within 30 days of the cancellation.

THESE TERMS AND CONDITIONS DO NOT AFFECT YOUR STATUTORY RIGHTS.

If you have any doubts about your statutory rights please contact your local Trading Standards department or Citizens Advice Bureau

Security policy

Our Payment Service Provider is Sage Pay (formerly Protx) – the largest independent payment service provider (PSP) in the UK and Ireland.

Sage Pay provides a secure payment gateway (Level 1 PCI DSS), processing payments for thousands of online businesses, including ours. It is Sage Pay’s utmost priority to ensure that transaction data is handled in a safe and secure way.

Sage Pay uses a range secure methods such as fraud screening, I.P address blocking and 3D secure. Once on the Sage Pay systems, all sensitive data is secured using the same internationally recognised 256-bit encryption standards.

Sage Pay is PCI DSS (Payment Card Industry Data Security Standard) compliant to the highest level and maintains regular security audits. They are also regularly audited by the banks and banking authorities to ensure that their systems are impenetrable.

Sage Pay is an active member of the PCI Security Standards Council (PCI SSC) that defines card industry global regulation.

In addition, you know that your session is in a secure encrypted environment when you see https:// in the web address, and/or when you see the locked padlock symbol alongside the URL.

So when buying through our site, you can be sure that you are completely protected.